At Pepper & Penny we strive to make quality products. However, due to being handmade, items may have slight imperfections or differ slightly to the item in the photo. Please note, we cannot guarantee every computer monitor will depict the actual colours accurately. Please contact us with any questions before purchasing.

SHIPPING
Free shipping Australia wide!

All our orders are sent via Regular Australia Post (no tracking is included). Contact us for express/tracked or international postage options before placing your order.

Please note – Once the package is handed off to Australia Post, Pepper & Penny is no longer responsible for lost, stolen, delayed or damaged packages in the post.

Allow between 3-7 business days for your order to be created, packed and shipped

PRIVACY
Your privacy is important to us. All information collected is used only by our Pepper & Penny team for the purpose of processing your order. We will never give out, or sell your information to a third party, or record any transaction details.

EXCHANGES
Pepper & Penny does not offer exchanges or refunds for change of mind purchases. Our goal is to provide you with a positive shopping experience and a handmade item that you love and cherish. If we don't meet your expectations, please contact us directly so we can find a solution. pepperandpenny@outlook.com

SOCIAL MEDIA
Nothing makes us happier than seeing our designs in action or part of a special celebration - so if you’re sharing something that shows our products, please tag us so we can see!